Date : 16 February 2026

1. Introduction
This privacy policy describes how MLP protects your personal information and complies with the Privacy Act 1988. 

2. Information Collected
We collect personal information such as your name, contact details, date of birth, Medicare number, and health information (medical history, medications, allergies, family history, etc.) to provide quality healthcare. 

3. Purpose of Collection
Your information is collected to: 

• Provide medical services and treatment.
• Administer billing, Medicare, and health insurance claims.
• Communicate with you regarding appointments or results.
• Participate in quality improvement, accreditation, and training activities. 

4. Sharing Information
We will only share your information:

• With your consent.
• With other health professionals (e.g., specialists, pathology) involved in your care.
• When required by law (e.g., mandatory reporting of certain diseases, subpoenas).
• For Medicare payments or to insurers. 

We do not share your information with anyone outside Australia without your express consent. 

5. Data Security
Your information is stored securely in [electronic, paper, or both] formats. We use password-protected systems, encrypted software, and firewalls. All staff sign confidentiality agreements. 

6. Access and Correction
You have the right to access your personal health information and request corrections if it is inaccurate. Requests should be made in writing to the Practice Manager. 

7. Complaints
If you have concerns about your privacy, please contact our Practice Manager. If we cannot resolve it, you may contact the Office of the Australian Information Commissioner (OAIC)